SmartPrint Employees Volunteer at Daily Bread – Helping the Fight Against Hunger

On Wednesday, January 31st 2018,
SmartPrint team smartprint employees helping sort food items at daily breadmembers, Tim Lomax, Rob Farrell, Carol Berro, Steven Ryan, James Dunn, Andrew Thompson, Carolyn Allum, and Mike Hishon volunteered at Daily Bread Food Bank which is a registered charity and distribution hub that provides food and support to almost 200 food programs across Toronto. Daily Bread also works towards long-term solutions to hunger and runs innovative programs to support people on low incomes.

James Dunn always had a strong desire to volunteer at a food bank where the impact would be immediately recognized. James put
together the plan for the SmartPrint team
to be able to give back to the community, and
encouraged staff to make a monetary and/or food
donation.smartprint employees outside of daily bread

When the team arrived at the Daily Bread, the staff quickly and efficiently organized the team into different roles with tasks to restock food for local pick up as well as work with supporting food bank customers in shopping and check out.

President, Tim Lomax shared his thoughts on volunteering:

“Having the opportunity to help out the Daily Bread Foodbank was an honour. Great cause, great people, great chance to give back to the community.”

VP, Rob Farrell also shared his thoughts:

“It always feels great to give back to our community and it was fun to do it as a team effort. The Daily Bread volunteer day will definitely be an annual event for SmartPrint moving forward.”

Overall, everyone felt it was such a fun and rewarding experience for a great cause that provided a direct impact, and brought everyone closer together with the singular goal – to help the fight against hunger.

SmartPrint Comes Together for Women in Need – The Shoebox Project

At noon on Friday, December 8th 2017, SmartPrint
shoeboxes under christmas tree for the shoebox projectteam members Carol Berro, Jannine Foster, James Dunn, Janine Marais, Carolyn Allum, Jen Infuso, Karey Ross, and Saul Collas participated in The Shoebox Project for Shelters, supported by Dream, which collects and distributes gifts in the form of shoeboxes to women who are homeless or at-risk of homelessness in communities across Canada and the US.

According to The Shoebox Project website, since 2011, The Shoebox Project has distributed over 91,000 shoeboxes, valued at over 4 million dollars and believes that a small gesture can make a big difference.

Carol Berro, Accounting Supervisor came up with
the smartprint employee loading shoeboxes into van for the shoebox projectidea, suggested it to a few others that felt as passionate as her, and then an email was sent to all staff to see who would be able to donate, and also to see who could participate in wrapping and filling all donated items in the shoeboxes.

In total, 18 shoeboxes were then wrapped, and filled with items that had been generously donated from many SmartPrint employees. Each shoebox contained items valued at approximately $50. High quality items received included gift cards, skin care products, soaps and shampoos, make-up, chocolates, warm socks and mittens – nice products to help women feel special. Personal messages were also written for each recipient of the shoebox to convey our understanding and support to help women staying at shelters across Toronto remember she is not forgotten, cared for, and that she remains a valued and respected member of her community.

Once all the shoeboxes were ready, they were placed under our Christmas tree in which Saul Collas collected them, loaded them into his van, and dropped them off at the center to be distributed.

Overall, everyone enjoyed their time spent with their colleagues as it was a great team building exercise with many laughs shared at wrapping the shoeboxes.

SmartPrint Celebrates its 30th Anniversary

30th anniversary awardOn October 27, 1987, together with my partners Patti and Sanford McFarlane, I bought a small company called A&M Carbon and Ribbon – named after it’s founders Jim Allan (A) and Andy MacIntosh (M).

With just 6 employees, we generated $732,000 in annual sales selling; carbon paper, typewriter and word processing ribbons and these new-fangled things called floppy diskettes. Our tiny office would now look like a museum with black rotary dial phones, typewriters and a big ledger book for entering all the accounting entries – by hand! Not a computer, printer, fax machine or copier to be found. Surprisingly, it was one of the tightest run ships you’d ever see – very profitable and every penny accounted for. Filling Mr. Alan’s shoes would be no small task.

It was both an exciting and scary time for a young 27-year-old with just 2 years of working experience and big dreams of owning his own business. I was also the youngest employee on the payroll. What made it even scarier was that the stock market had crashed the week before (the second biggest crash since 1929 that sparked the great depression). We didn’t know it at the time, but it would take years to climb back to 1987 levels.

Over the past 30 years we’ve:

  • Rebranded from A&M Carbon & Ribbon to A+M Data Corp. to SmartPrint Inc.
  • Moved 4 times to accommodate our growth and a changing business model.
  • Bought 4 more companies – G&M Data, 3R Laser, LaserCorp and Dynacharge.
  • Sold millions of ribbons, toner cartridges and diskettes and printers.
  • Hosted 29 Christmas parties and ate hundreds of staff Birthday cakes.
  • Survived, prospered and evolved to outlive most of our competitors.

So here we are, all these years later.

My dream to have a successful, well respected company filled with people I love to work with in an industry that both challenges and rewards has come true in so many ways. I still get up every day loving what I do, working with a great group of people and I am extremely proud of all we do for our customers, vendor partners, fellow employees and our families.

SmartPrint today is exactly what I’d hoped it would be when I excitedly signed all those legal papers back in 1987. I’ve read that only 4% of businesses survive past 10 years. For the past 30 years, we’ve put people ahead of the bottom-line and it’s these relationships that continue to make SmartPrint grow and prosper year after year.

Thanks for a great ride, may the next 30 years be just as much fun as the last!

Tim Lomax, President

Photizo Group Selects SmartPrint as Leader in Managed Print Services

2016 Leaders Index badgeLexington, KY (February 14, 2017)—Photizo Group has recognized SmartPrint Inc as a leader in managed print services (MPS). SmartPrint Inc was one of 11 independent channel partners that Photizo Group selected to participate in the 2016 Leaders Index for MPS Channel Partners, based on demonstrated leadership in MPS.

The Leaders Index for MPS Channel Partners is a collection of hand-selected, independent MPS partners from around the world that are regarded as the gold standard in managed print and document services. Photizo Group classifies this index of elite providers from across North America, Europe, Africa, and Australia as a lens to view the current landscape of MPS.

Tim Lomax, President of SmartPrint Inc shared his reaction, “it’s a great achievement to be recognized as one of the Top 10 MPS Providers within the 2016 Worldwide Leaders Index, based on our significant revenue growth, operational excellence and service performance that drives an outstanding experience for our clients.  This recognition not only validates our continued MPS market leadership, but inspires us to continue reinventing to outperform in a rapidly evolving industry.”

Ed Crowley, CEO of Photizo Group said:

“As the managed services landscape reaches maturity in many markets, we continue to see a demonstrated need for measurable best practices and benchmarks built on real-world results by recognized leaders in managed print and document services.”

Crowley continued:

“These MPS leaders not only demonstrate leadership in MPS, but a genuine interest in the pursuit of best practices that benefit the industry and the customers it serves.”

About the Leaders Index for MPS Channel Partners

The Leaders Index for MPS Channel Partners explores many aspects of the partners, including the following:

  • partner profile;
  • financial and performance metrics;
  • customer profile;
  • team structure;
  • sales and marketing approach;
  • service, support, and operations metrics; and
  • key performance benefits.

Only partners that Photizo Group determines to be among the best in the world are invited to participate in the Leaders Index. These aggregate results serve as a tangible set of benchmarks other partners can compare their own performance against.

Chosen MPS partners receive no compensation for participation.

About SmartPrint:

SmartPrint, Canada’s most recognized independent MPS provider, helps organizations make sense of complex print environments. SmartPrint’s team of Managed Print Services (MPS) consultants leverage the markets best tools and systems offering best in breed office printing equipment and software to help simplify printing, scanning and document workflow. Our clients experience dramatic improvements in user efficiency, reduced costs of 30% to 50%, reduced helpdesk calls by 25% and significant administrative efficiencies through vendor consolidation. SmartPrint’s solutions are not about printers and copiers, they’re about people.

To find out more about SmartPrint, please explore our website: www.smartprint.com.

For Press or Analyst inquiries please contact:
Rob Farrell
rob.farrell[@]smartprint.com
905.475.6177 x234

About Photizo Group:

Photizo Group is a leading Marketing Intelligence and Strategic Consulting firm for the imaging industry. The firm has twice been on the Inc 5000 list of fastest growing privately held companies. It has received three (2011, 2012, and 2014) leadership awards from the Managed Print Services Association. Photizo launched the industry’s first Advanced Analytics Division in 2015 and is pioneering the use of Predictive Analytics to bring value to the IoT data generated by over 100 million digitally enabled imaging devices installed globally. The firm conducts research and consulting in over 40 countries globally, and has offices in North America and Japan.

For more information, please contact Mario Diaz at +1 602-571-6530 or mdiaz@photizogroup.com.

SmartPrint Makes CDN Top 100 Solution Providers List – Again!

2017 cdn top 100 solution providers[Toronto, ON, Canada] – [May 11, 2017] – SmartPrint ranked # 85  in the Computer Dealer News (CDN) Top 100 Solution Providers List this year, up one spot from last year. The 2017 CDN Top 100 Solution Providers List ranks IT solution provider applicants based on revenue earnings for 2016.

The organic growth that SmartPrint experienced was in large part due to the significant amount of net new clients that were brought on board this year, an increase in provisioned services to existing clients, as well as being named HP’s Print Partner of the Year.

SmartPrint will continue to grow and evolve along with their clients by helping them gain control of increasingly complex print environments.

About SmartPrint:

HP’s Print Partner of the Year, SmartPrint is Canada’s most recognized independent MPS provider, helping organizations make sense of complex print environments. SmartPrint’s team of Managed Print Services (MPS) consultants leverage the markets best tools and systems offering best in breed office printing equipment and software to help simplify printing, scanning and document workflow. Our clients experience dramatic improvements in user efficiency, reduced costs of 30% to 50%, reduced helpdesk calls by 25% and significant administrative efficiencies through vendor consolidation. SmartPrint’s solutions are not about printers and copiers, they’re about people.

To find out more about SmartPrint, please explore our website: www.smartprint.com.

SmartPrint Participates in Corporate 20-Minute Makeover Spring Cleanup

corporate 20-minute makeover[TORONTO, ON] – [April 27, 2017] At 2 pm on Friday April 21st, SmartPrint team members James Dunn, Steven Ryan, Carolyn Allum, Andrew Thompson, Darren Ranney, Trisha Kosak, Karey Ross, Mike Hishon, Jen Infuso, and Mike Rutledge participated in a Corporate 20-Minute Makeover, which was a cleanup run in conjunction with the Clean Toronto Together campaign aimed at creating environmental awareness and involved cleaning up a space in need such as a laneway, ravine, sidewalk, or parkette. The idea was to see how much cleaning could be done in 20 minutes.corporate 20-minute makeover

According to an email received by James Dunn, Demand Generation Manager, this year marked a record for the City of Toronto as more than 200 businesses registered before the April 11th deadline and was the biggest corporate cleanup day ever!

James Dunn at SmartPrint came up with the idea:

“I’ve had a strong desire to help give back to our community, and with other activities taking place around this time of year to be environmentally corporate-20-minute-makeoverconscious, it got me thinking about helping the environment more and to do something different as a team to take immediate action to clean our environment. I then came across the Corporate 20-Minute Makeover event, and suggested it to other team members who all felt as passionate as I did to pitch in and help clean our environment.”

Steven Ryan, Client Services Manager helped run the campaign by designing custom T-Shirts for the cleanup, and took photos of us in action. Janine Marais, Service corporate 20-minute makeoverDelivery Coordinator and Darren Ranney, Operations Manager helped organize the lunch to ensure we were full of energy before heading out.

Upon registering for the event, the City sent out garbage bags, recycling bags, nitrile gloves, and provided safety and recycling information, as well as posters to help promote the cleanup.

Careful consideration was given as to the best place to do the clean up and Leaside Spur Trail in Toronto was corporate 20-minute makeoverthe chosen area based on the considerable amount of garbage present there.

Dunn continued:

“It was awful, there were baseballs, plastic bottles, empty cigarette packets, glass bottles, coffee cups, plastic bags, pop cans and many other pieces of garbage in urgent need of cleaning up. It’s such a shame that such a beautiful trail could be marred by these eyesores.”

At the end of the 20 minutes, 9 bags of garbage, and 2 recycling bags were collected. Everyone was amazed at what was accomplished in such a short amount of time. The bags were then disposed of carefully in Bond Park bins.

Overall, everyone felt it was great to have been able to give back to our community and we look forward to participating in Corporate 20-Minute Makeover again and contributing to other social responsibility causes in the future.

SmartPrint Inc. Completes Acquisition of DynaCharge Laser Inc.

managed print services smartprint dynacharge laser[Toronto, ON, Canada] – [March 23, 2017] – SmartPrint Inc., Canada’s award winning, independent Managed Print Services firm, announced today that it has acquired DynaCharge Laser Inc. in Montreal, Quebec.

“We are thrilled to welcome DynaCharge’s clients into the SmartPrint family. We’re excited to help take their organizations to the next level of efficiency through improved document workflows and more cost effective and highly secure office printing environments.” said Tim Lomax, President, SmartPrint Inc. “Since 1989, DynaCharge has been providing custom-tailored, high touch service to their clients across Canada. We’ve had a close working relationship with owners Doug and Wayne McGurk for over 20 years, and share their passion for delivering an outstanding client experience. DynaCharge will continue to operate as a wholly owned subsidiary of SmartPrint, led by Wayne and his existing staff. We wish Doug a long, well-deserved retirement.”

“This is a game changer for our Quebec based clients, who will now be able to leverage SmartPrint’s deep expertise in Managed Print Services, their Tier 1 equipment portfolio partners, and suite of best in breed software solutions.” said Wayne McGurk, President, DynaCharge Laser.

The strategic acquisition of DynaCharge extends SmartPrint’s existing footprint in Quebec and affirms SmartPrint as the leading independent Managed Print Services experts in Canada.

“Our vision is to help clients rethink how paper and digital content flows through their organizations by engaging our consultants to analyze their environments and provide solutions that will reduce waste and deliver a competitive advantage,” said Rob Farrell, VP Sales and Marketing, SmartPrint Inc.

“Both companies have been dedicated to ingenuity, superb customer service and integrity while SmartPrint’s focus, expertise and proven processes provide Canadian clients with the opportunity to keep pace in today’s digital, mobile world.” said Chris Kirby, VP Content Integration, SmartPrint Inc.

About SmartPrint:

HP’s Print Partner of the Year, SmartPrint is Canada’s most recognized independent MPS provider, helping organizations make sense of complex print environments. SmartPrint’s team of Managed Print Services (MPS) consultants leverage the markets best tools and systems offering best in breed office printing equipment and software to help simplify printing, scanning and document workflow. Our clients experience dramatic improvements in user efficiency, reduced costs of 30% to 50%, reduced helpdesk calls by 25% and significant administrative efficiencies through vendor consolidation. SmartPrint’s solutions are not about printers and copiers, they’re about people.

To find out more about SmartPrint, please explore our website: www.smartprint.com.

Find out how Managed Print Services can benefit your business or contact us to speak with one of our MPS experts.

For Press or Analyst inquiries please contact:
Rob Farrell
rob.farrell[@]smartprint.com
905.475.6177 x234

SmartPrint named HP’s Print Partner of the Year for 2016

managed print services smartprint named hp 2016 canadian print partnerToronto, Ontario, Canada October 31, 2016 – HP Inc. awards SmartPrint Inc. “Print Partner of the Year for 2016”, in Canada at this year’s Global Partner Conference.

Mary Anne Yule, Managing Director, HP Inc. Canada shared that “as a partner-led company focused on growing and winning with the channel, we are excited to congratulate SmartPrint as the Canadian Print Partner of the Year. SmartPrint’s commitment to offering innovative print services as well as advocating strongly for print security solutions truly highlights the great work we can do together with our channel partners. We are proud to work with them to deliver great experiences for our mutual customers.”

Tim Lomax, President of SmartPrint said, “it feels great to have our team’s hard work and success acknowledged by HP Canada for a second time this year. We are delighted that our HP partnership has enabled the SmartPrint team to provide significant value for our clients by helping them make sense of their complex printing environments by implementing our leading managed print services program with hardware and software solutions that increase efficiency, improve security, and save them money.”

About SmartPrint Inc.:

SmartPrint, Canada’s leading independent Managed Print Services (MPS) provider helps organizations make sense of complex print environments. SmartPrint’s team of managed print services (MPS) experts leverage the markets best tools and systems, and as Canada’s leading MPS independent, offer best in breed office printing equipment and software to help simplify office printing, scanning and document workflow. Our clients experience dramatic improvements in user efficiency, reduced print costs by 30% to 50%, reduced helpdesk calls by 25% and significant administrative efficiencies through vendor consolidation. As Canada’s leading independent MPS provider, SmartPrint’s solutions are not about printers, they’re about people.

To find out more about SmartPrint, please explore our website: www.smartprint.com.

For Press or Analyst inquiries please contact:
Rob Farrell
rob.farrell[@]smartprint.com
905.475.6177 x234

SmartPrint Inc. is awarded as HP Best In Class Partner in Managed Print Services for Canada

hp best in class partnerToronto, Ontario, Canada June 6, 2016 — SmartPrint has been recognized as Hewlett Packard Canada (HP) Best In Class Partner because of their extensive growth in providing their clients with managed print services and document control and workflow solutions across Canada.

Leyland Brown, Head of Solutions for Hewlett-Packard Canada, shared the details of the award with Tim Lomax, President of SmartPrint:

“On behalf of HP and the Canadian Solutions Organization, I would like to congratulate you and your SmartPrint team on being recognized as the Top ‘BEST IN CLASS’ HP MPS Channel partner for the second half of HP’s fiscal year 2015. Your dedication to HP is a huge contribution to the growth of HP’s Channel MPS business and your leadership is a key driver for HP’s continued investment in products, resources and programs to grow the Channel MPS business.”

John Cammelari, Vice President of Commercial ChannelsIMG_0310-1 in Canada said while presenting the award to the SmartPrint team:

“SmartPrint is the platinum standard of HP MPS partners to which all other partners are measured against”.

Tim Lomax, President of SmartPrint shared:

“This award is tremendous recognition of the whole SmartPrint team’s continued success in providing unique, custom MPS solutions that add significant value to our clients businesses. It is very exciting to be the first technology partner in Canada to win this award! We are excited to continue our stable growth and expansion plan to support the mid-market and enterprise organizations across Canada.”

About SmartPrint Inc.:

IMG_0285SmartPrint helps organizations make sense of complex print environments. SmartPrint’s team of managed print services (MPS) experts leverage the markets best tools and systems, and as Canada’s leading MPS independent, offer best in breed office printing equipment and software to help simplify office printing, scanning and document workflow. Our clients experience dramatic improvements in user efficiency, reduced print costs by 30% to 50%, reduced helpdesk calls by 25% and significant administrative efficiencies through vendor consolidation. As Canada’s leading independent MPS provider, SmartPrint’s solutions are not about printers, they’re about people.

To find out more about SmartPrint, please visit our website: www.smartprint.com .

For Press or Analyst inquiries please contact:
Rob Farrell
rob.farrell@smartprint.com
905.475.6177 x234

Managed Print Services Essential Guide Introduced by SmartPrint, Leading MPS Expert

The Essential Guide to Managed Print Services is available as a free download to help businesses understand and take control of their print environments

managed print services mps guideNEWS RELEASE – Toronto, Ontario – April 2016Managed Print Services (MPS) leader SmartPrint, is pleased to introduce The Essential Guide to Managed Print Services. The free 14-page download will help organizations truly understand MPS and the positive impact of taking control of their print environments.

Inefficient printing, imaging and business processes in an office print environment can affect an organization’s overall efficiency. In addition, the hard and soft costs associated are often drastically underestimated.

The Essential Guide to Managed Print Services covers a variety of areas that all organizations should be familiar with in order to optimize their organization’s print environment and costs including:

  • Introduction to MPS
  • Managed print services best practices
  • Benefits of MPS including IT time savings, user efficiency gains, improved document control and security, vendor consolidation, fleet standardization and a paperless office environment
  • Financial rewards of MPS including deeper, hidden cost savings
  • Readying your organization for MPS
  • Managed print services process including details around assessment, implementation and continuous improvement

“When considering MPS, there is a lot to know. That’s why we developed The Essential Guide to Managed Print Services.” remarked Rob Farrell, Vice President of Sales and Marketing at SmartPrint. “We believe organizations needed access to an ultimate guide to MPS so they can understand what MPS is, how it can improve their businesses, and how to select the right MPS partner.”

The Essential Guide to Managed Print Services is geared towards management, operations, IT, and finance teams who want to better understand the impact and costs of their print environments and how they can proactively implement solutions to ensure an optimal print and imaging environment which is cost effective and user embraced.

James Dunn, Demand Generation Manager at SmartPrint, added, “Many organizations we meet with know that their print environment is out of control, but they don’t know what they can do about it.”

“We encourage anyone who suspects their print environment is costing their organization time and money to download The Essential Guide to Managed Print Services for free. It really is an essential tool for fully understanding the impact of an unmanaged print environment.” continued Dunn.

Executives and managers interested in obtaining The Essential Guide to Managed Print Services can download the guide for free on SmartPrint’s website. Interested parties can also contact an MPS expert with any questions or to help with the guide.

About SmartPrint Inc.:

SmartPrint helps organizations make sense of complex print environments. SmartPrint’s team of managed print services (MPS) experts leverage the markets best tools and systems, and as Canada’s leading MPS independent, offer best in breed office printing equipment and software to help simplify office printing, scanning and document workflow. Our clients experience dramatic improvements in user efficiency, reduced print costs by 30% to 50%, reduced helpdesk calls by 25% and significant administrative efficiencies through vendor consolidation. As Canada’s leading independent MPS provider, SmartPrint’s solutions are not about printers, they’re about people.

To find out more about SmartPrint, please visit our website: www.smartprint.com.

For Press or Analyst inquiries please contact:
Rob Farrell
rob.farrell@smartprint.com
905.475.6177 x234