SmartPrint is Movin’ On Up the CDN Top 100 Solution Providers list!

[Toronto, ON, Canada] – [May 17, 2018] – 2018 cdn top 100 solutions providers logoSmartPrint moved up 10 places this year to #75 in the Computer Dealer News (CDN) Top 100 Solution Providers List. 2017 was another tremendous year of growth for SmartPrint’s Managed Print Services business. We added multiple significant clients in all of our key focus verticals, which include Legal, Financial, Manufacturing and Healthcare.

Growth has been significant for us over the last 5 years. We are very happy that our client retention rate remains extremely high for our field at above 98.5%. Clearly, our clients perceive the high value we promise to deliver. We are continually adding solutions to our offerings that solve client’s business problems. We are creatively delivering new programs to simplify procurement and conserve capital for our clients, through our office printing as-a-service platform. We’ll keep the focus on innovation to simplify office printing and hope to climb higher on the list again next year!

About SmartPrint:

SmartPrint is Canada’s most recognized independent MPS provider, helps organizations make sense of complex print environments. SmartPrint’s team of Managed Print Services (MPS) consultants leverage the markets best tools and systems offering best in breed office printing equipment and software to help simplify printing, scanning and document workflow. Our clients experience dramatic improvements in user efficiency, reduced costs of 30% to 50%, reduced helpdesk calls by 25% and significant administrative efficiencies through vendor consolidation. SmartPrint’s solutions are not about printers and copiers, they’re about people.

To find out more about SmartPrint, please explore our website: www.smartprint.com.

Top 5 Reasons Why Dealing With the Manufacturer Direct Is Not Always the Best Option

Calculating the Top 5 Reasons Why Dealing With the Manufacturer Direct Is Not Always the Best OptionThere are a lot of buyers that think they can’t get a better deal from the manufacturer direct. Time and time again we have proven that this is not the case. There are many reasons that our clients continue to acquire MPS (Managed Print Services) from SmartPrint, the independent MPS experts.

Here are the top five.

1. Support, services, and expertise for 100% of the office printing environment. Several years ago, managed print services companies typically managed just the printers and small multi-function devices. Copier manufacturers held control of the large copiers. Today, independent MPS experts can easily manage all components of the office print environment, from the desktop personal printer on an executives desk to the large production copier in the print shop, and of course, the required software solutions and integration services to make it all work for your business, simplifying everything. 

2. Solutions that don’t tie them to hardware brands. Independent MPS companies will provide software solutions like FollowMe printing secure access, workflow software, document management platforms, print infrastructure security software and more with no scheme of trying to tie the client with a hardware brand by relying on the hardware to work with specific software. The approach should be best in breed software, and the ability to change hardware brand in the future depending on user requirements, cost, and security. 

3. Flexible services to support custom programs; you are not a number. Given that independent expert managed print services companies typically only focus on MPS, they can be nimble and provide services, service desk relationships that work, custom reporting, simple billing, and access to an expert live on the phone, when required, that knows their account. 

4. Better total cost of ownership. Independent MPS companies should provide assessments that include balanced deployment of new hardware, and management of existing hardware. We find that when a manufacturer proposes a plan to improve a client’s print environment, it’s about selling as much new hardware as possible with a like-for-like replacement strategy, rather than a balance of user efficiency and cost control. 

5. And, yes, better hardware pricing! Independent companies are more nimble, have lower sales, admin, and general business expenses. Leading managed print services companies can be more competitively priced on the same hardware devices as compared with the actual manufacturer of the hardware. It simply costs the manufacturer more to run sales, delivery, and implementation. If you think differently check into it!

If you are interested in understanding more, please contact us.

Photizo Group Selects SmartPrint as Leader in Managed Print Services

2016 Leaders Index badgeLexington, KY (February 14, 2017)—Photizo Group has recognized SmartPrint Inc as a leader in managed print services (MPS). SmartPrint Inc was one of 11 independent channel partners that Photizo Group selected to participate in the 2016 Leaders Index for MPS Channel Partners, based on demonstrated leadership in MPS.

The Leaders Index for MPS Channel Partners is a collection of hand-selected, independent MPS partners from around the world that are regarded as the gold standard in managed print and document services. Photizo Group classifies this index of elite providers from across North America, Europe, Africa, and Australia as a lens to view the current landscape of MPS.

Tim Lomax, President of SmartPrint Inc shared his reaction, “it’s a great achievement to be recognized as one of the Top 10 MPS Providers within the 2016 Worldwide Leaders Index, based on our significant revenue growth, operational excellence and service performance that drives an outstanding experience for our clients.  This recognition not only validates our continued MPS market leadership, but inspires us to continue reinventing to outperform in a rapidly evolving industry.”

Ed Crowley, CEO of Photizo Group said:

“As the managed services landscape reaches maturity in many markets, we continue to see a demonstrated need for measurable best practices and benchmarks built on real-world results by recognized leaders in managed print and document services.”

Crowley continued:

“These MPS leaders not only demonstrate leadership in MPS, but a genuine interest in the pursuit of best practices that benefit the industry and the customers it serves.”

About the Leaders Index for MPS Channel Partners

The Leaders Index for MPS Channel Partners explores many aspects of the partners, including the following:

  • partner profile;
  • financial and performance metrics;
  • customer profile;
  • team structure;
  • sales and marketing approach;
  • service, support, and operations metrics; and
  • key performance benefits.

Only partners that Photizo Group determines to be among the best in the world are invited to participate in the Leaders Index. These aggregate results serve as a tangible set of benchmarks other partners can compare their own performance against.

Chosen MPS partners receive no compensation for participation.

About SmartPrint:

SmartPrint, Canada’s most recognized independent MPS provider, helps organizations make sense of complex print environments. SmartPrint’s team of Managed Print Services (MPS) consultants leverage the markets best tools and systems offering best in breed office printing equipment and software to help simplify printing, scanning and document workflow. Our clients experience dramatic improvements in user efficiency, reduced costs of 30% to 50%, reduced helpdesk calls by 25% and significant administrative efficiencies through vendor consolidation. SmartPrint’s solutions are not about printers and copiers, they’re about people.

To find out more about SmartPrint, please explore our website: www.smartprint.com.

For Press or Analyst inquiries please contact:
Rob Farrell
rob.farrell[@]smartprint.com
905.475.6177 x234

About Photizo Group:

Photizo Group is a leading Marketing Intelligence and Strategic Consulting firm for the imaging industry. The firm has twice been on the Inc 5000 list of fastest growing privately held companies. It has received three (2011, 2012, and 2014) leadership awards from the Managed Print Services Association. Photizo launched the industry’s first Advanced Analytics Division in 2015 and is pioneering the use of Predictive Analytics to bring value to the IoT data generated by over 100 million digitally enabled imaging devices installed globally. The firm conducts research and consulting in over 40 countries globally, and has offices in North America and Japan.

For more information, please contact Mario Diaz at +1 602-571-6530 or mdiaz@photizogroup.com.

SmartPrint Makes CDN Top 100 Solution Providers List – Again!

2017 cdn top 100 solution providers[Toronto, ON, Canada] – [May 11, 2017] – SmartPrint ranked # 85  in the Computer Dealer News (CDN) Top 100 Solution Providers List this year, up one spot from last year. The 2017 CDN Top 100 Solution Providers List ranks IT solution provider applicants based on revenue earnings for 2016.

The organic growth that SmartPrint experienced was in large part due to the significant amount of net new clients that were brought on board this year, an increase in provisioned services to existing clients, as well as being named HP’s Print Partner of the Year.

SmartPrint will continue to grow and evolve along with their clients by helping them gain control of increasingly complex print environments.

About SmartPrint:

HP’s Print Partner of the Year, SmartPrint is Canada’s most recognized independent MPS provider, helping organizations make sense of complex print environments. SmartPrint’s team of Managed Print Services (MPS) consultants leverage the markets best tools and systems offering best in breed office printing equipment and software to help simplify printing, scanning and document workflow. Our clients experience dramatic improvements in user efficiency, reduced costs of 30% to 50%, reduced helpdesk calls by 25% and significant administrative efficiencies through vendor consolidation. SmartPrint’s solutions are not about printers and copiers, they’re about people.

To find out more about SmartPrint, please explore our website: www.smartprint.com.