Month: March 2020

We can’t ignore the elephant in the room. The coronavirus pandemic has already affected our  lives in more ways than any of us could have imagined—but we’re not leaving your side.

We’re open for business! SmartPrint remains as committed as ever to delivering an incredible, uninterrupted, and stress-free managed print service even while implementing multiple critical health and safety measures. 

Also, with so many people suddenly working from home, I wanted to make sure you knew about our additional services. With both printer and non-printer related support available, SmartPrint is here to help your newly-remote team get everything up, running, and working in no time.

Some of these specialized services include:

• Implementing solutions: Remote IT Support and Services
  We can help with rapid deployment of mailroom digitization and distribution software, secure cloud document management and workflow software, and deploying cloud fax software so users can access and transmit everything from home. We can deploy in 48 hrs or less.
• Emergency Toner for Your Printers (office, or home office)
  Though we don’t anticipate any supply chain issues, if you’d like to order backup printer supplies, we’ll happily help. 
• Home Office Printers, Installation, and Free Virtual Support
  Do your employees need printers for their home offices? We’ll work with you to find the perfect devices and help you through the entire installation process. Already have home office printers? We’ll support your users virtually if they have problems.

Think you might be interested in any of these services? Feel free to contact us anytime so we can talk more in-depth about your needs.

And remember—the SmartPrint team is always here for you. Please don’t hesitate to reach out with any questions or concerns.

Thanks for your continued loyalty and stay safe.

Despite what you’ve been told, Managed Print Services (MPS) aren’t about hardware, supplies, and service. Not anymore. Today, it’s all about digital transformation. If you missed our blog back in September, here’s the short: companies need to stop focusing on the cost of producing a document and start thinking about the cost of finding it.   

Market leaders are already ahead of this shift. Here’s what you need to know:

1. Paper workflows are now digital
2. Document management is automated
3. Solutions address specific needs and requirements
4. Security is top-of-mind

Too many companies are taking too long to get things done. Why? Because paper-based workflows rely heavily on administrative time. Processes that should take days, take weeks. They’re paying more in employee time, paper, and supplies for a less productive system. They don’t know any better, but now, you do.

HP Capture and Route is a great example of a digital management tool that can automate workflows. With the press of a button, documents are scanned, indexed, categorized, and automatically linked to existing records. They are easier to find, distribute, and track than paper filing systems. And, the paper to digital workflow can transition to fully digital using the same tools in the future. 

But are digital records secure?

That depends—not all software is created equal. At a minimum, you need encryption while your files are in transit and at rest. The above example can be taken one step further by integrating with a monitoring tool like HP Access Control. This app lets you see what users are scanning AND manage their permissions. 

Your digital records are as secure as the solutions you choose. 

Managed Print Services should be more than just hardware, supplies, and service in 2020. We can help. If your company is ready to bring efficiency to your business and work toward a digital workflow, contact us today.