Tag: mps

SmartPrint Inc. Completes Acquisition of DynaCharge Laser Inc.

Posted on by Rob Farrell

managed print services smartprint dynacharge laser[Toronto, ON, Canada] – [March 23, 2017] – SmartPrint Inc., Canada’s award winning, independent Managed Print Services firm, announced today that it has acquired DynaCharge Laser Inc. in Montreal, Quebec.

“We are thrilled to welcome DynaCharge’s clients into the SmartPrint family. We’re excited to help take their organizations to the next level of efficiency through improved document workflows and more cost effective and highly secure office printing environments.” said Tim Lomax, President, SmartPrint Inc. “Since 1989, DynaCharge has been providing custom-tailored, high touch service to their clients across Canada. We’ve had a close working relationship with owners Doug and Wayne McGurk for over 20 years, and share their passion for delivering an outstanding client experience. DynaCharge will continue to operate as a wholly owned subsidiary of SmartPrint, led by Wayne and his existing staff. We wish Doug a long, well-deserved retirement.”

“This is a game changer for our Quebec based clients, who will now be able to leverage SmartPrint’s deep expertise in Managed Print Services, their Tier 1 equipment portfolio partners, and suite of best in breed software solutions.” said Wayne McGurk, President, DynaCharge Laser.

The strategic acquisition of DynaCharge extends SmartPrint’s existing footprint in Quebec and affirms SmartPrint as the leading independent Managed Print Services experts in Canada.

“Our vision is to help clients rethink how paper and digital content flows through their organizations by engaging our consultants to analyze their environments and provide solutions that will reduce waste and deliver a competitive advantage,” said Rob Farrell, VP Sales and Marketing, SmartPrint Inc.

“Both companies have been dedicated to ingenuity, superb customer service and integrity while SmartPrint’s focus, expertise and proven processes provide Canadian clients with the opportunity to keep pace in today’s digital, mobile world.” said Chris Kirby, VP Content Integration, SmartPrint Inc.

About SmartPrint:

HP’s Print Partner of the Year, SmartPrint is Canada’s most recognized independent MPS provider, helping organizations make sense of complex print environments. SmartPrint’s team of Managed Print Services (MPS) consultants leverage the markets best tools and systems offering best in breed office printing equipment and software to help simplify printing, scanning and document workflow. Our clients experience dramatic improvements in user efficiency, reduced costs of 30% to 50%, reduced helpdesk calls by 25% and significant administrative efficiencies through vendor consolidation. SmartPrint’s solutions are not about printers and copiers, they’re about people.

To find out more about SmartPrint, please explore our website: www.smartprint.com.

Find out how Managed Print Services can benefit your business or contact us to speak with one of our MPS experts.

For Press or Analyst inquiries please contact:
Rob Farrell
rob.farrell[@]smartprint.com
905.475.6177 x234

The 3 BIG Benefits of Print Vendor Consolidation

Posted on by Rob Farrell

Is your print fleet out of control? Are your print vendor management and procurement processes becoming too complex and time consuming?

If you answered yes to one or both of these questions then it’s time to consider working with a Managed Print Services (MPS) expert.

print partner print vendor consolidation benefits We consistently see organizations with office print environments that are a mess. There’s little to no standardization or cost control over their print fleet, often due to the fact that they have been buying print equipment and services from a number of different companies.

For example: The office services team is leasing copiers from a copier manufacturer, and is working with a “copier rep” who is constantly selling the latest and greatest equipment and services that have all the bells and whistles that will of course save them money! The IT team is buying print devices from a large reseller, and the purchasing team is dealing with big box office supply companies to support the print environment for toner, service calls and whatever else they need.

In many cases, one department has no clear idea what the other department is doing. What complicates things even further is that organizations don’t employ experts that can make strategic decisions on print services and equipment purchases. With the right type of print partner, organizations can save thousands of dollars a month, simplify vendor management and procurement processes and increase user satisfaction.

Consolidating office printing and imaging suppliers is a proven strategy that increases buying power, which in turn leads to reduced costs. Furthermore, vendor consolidation leads to the simplification and minimization of vendor interactions in the areas of procurement process and risk reduction.

By moving to one independent Managed Print Services partner that will manage 100% of an organization’s printing and imaging needs, the following benefits can be realized:

1. Hard cost savings for equipment, software, supplies and services

  • A leading print partner is able to leverage their market knowledge with the right manufacturers to provide standardized pricing that is far better than the organization can negotiate on their own. This market knowledge is a huge factor in reducing capital and operational costs.
  • A balanced deployment of equipment with the right devices in the right locations to increase user productivity.

2. Reduced vendor relationship management and procurement costs

  • Managing procurement calendars with multiple suppliers takes time and focus; vendor consolidation simplifies this process.
  • Reduces accounts payable processes dramatically; often from having to deal with 100’s of monthly invoices to 1 detailed quarterly invoice.
  • One simple web-based interface for the IT Helpdesk and/or Users to interact with, reduces training time and confusion when technical support is required.

3. Reduced risk and increased user satisfaction

  • One print partner / vendor / sales relationship means only one group of technical resources entering your premises to give control and standardized building access, and adhere to your non-disclosure policy.
  • One standardized process that eliminates finger pointing, resulting in the simplification of support processes for IT and users.

Through the assessment of print environments and the implementation Managed Print Services, SmartPrint has helped numerous mid-market clients reduce their print vendors from 5 or more down to 1, on average. In working with large enterprise type organizations, vendor reductions are generally more along the lines of transitioning from 30 print vendors down to 1.

Read this Case Study to see how this organization benefited from print vendor consolidation.

Many of these organizations initially had no idea that their vendor relationships were so out of control and that implementing print vendor consolidation would be so beneficial. The value of consolidating multiple print vendors down to one vendor, although hard to measure in soft cost savings, has been seen by C-suite executives as extremely valuable from a bottom line perspective. And from an environmental standpoint, the reduced administration and use of paper when working with one strategic print partner supports the reduction in an organization’s carbon footprint.

Gain some additional insight into your print environment and request a no obligation print assessment.

Learn more or contact one of our print vendor consolidation specialists to see how imaging and print vendor consolidation can benefit your organization.

True Managed Print Services Results in Significant Capex and Opex Savings

Posted on by Rob Farrell

Managed Print Services through a Vendor of Record program (VOR) and tied to a manufacturer of hardware. Is that really MPS?

managed print services capex opex savingsWe consistently see organizations in multiple verticals that are running procurement for office print devices in a status quo mode. Many organizations in the professional services, manufacturing and distribution verticals are just not engaging in true Managed Print Services (MPS). We also see healthcare companies, hospitals and other public organizations working with vendor of record programs (VOR’s) that are simply not meeting the objectives that the buying committee expected.

Typically we see that the Managed Print plan goes in one of two directions.

  1. By working with a device manufacturer that claims to provide MPS, a one to one hardware refresh is performed and ends up increasing capital costs dramatically, while only moderately reducing operation expenses. In most cases, a hardware refresh wasn’t even required.
  2. A hardware refresh which involves the consolidation and dramatic reduction of the number of devices is performed. This approach can save capital dollars and can also reduce operating expenses, but the operation cost savings is often temporary. Why is this temporary? Well, here’s the challenge with this approach, consolidation can work in some environments, but we often see that by decreasing the number of devices across all user groups, some user groups end up having to buy more print devices, so that they can work more efficiently. Unfortunately, the devices that individual user groups purchase on their own have high operating expenses and often increase overall costs dramatically.

In both cases, what is missing is the analysis of all of the organization’s departments with a specific focus on how each user group works and what workflow requirements they have. The aim of this analysis is to get the device placement correct i.e. implement a balanced deployment of equipment and integrated solutions that will increase the user’s efficiency. By using this approach a managed print services consultant can help organizations save capital and operating expenses related to the enterprise print environment, while ensuring that all user groups have the tools they need to be successful at their jobs. In the end, user groups are happy and are able to work more efficiently.

Two other very crucial areas that are consistently overlooked by the two approaches mentions above:

  1. A hardware refresh is performed without taking device security management into account and without a digital/physical document security plan.
  2. A print device management plan is implemented without the tools to manage devices remotely through a console where driver and firmware upgrades, as well as automated securityimagescan be implemented across the fleet of equipment.

Is there an opportunity to optimize your print environment, in order to significantly decrease Capex and Opex, and increase efficiencies within your organization?

Contact us or request a no obligation print environment assessment, which will enable you to compare the costs and benefits of a potential managed print solution against the state of your current print environment. We will develop a custom project plan for your organization to ensure that significant savings, and user efficiency and satisfaction are realized through a true MPS implementation.

Additional Resources

SmartPrint named HP’s Print Partner of the Year for 2016

Posted on by Rob Farrell

managed print services smartprint named hp 2016 canadian print partnerToronto, Ontario, Canada October 31, 2016 – HP Inc. awards SmartPrint Inc. “Print Partner of the Year for 2016”, in Canada at this year’s Global Partner Conference.

Mary Anne Yule, Managing Director, HP Inc. Canada shared that “as a partner-led company focused on growing and winning with the channel, we are excited to congratulate SmartPrint as the Canadian Print Partner of the Year. SmartPrint’s commitment to offering innovative print services as well as advocating strongly for print security solutions truly highlights the great work we can do together with our channel partners. We are proud to work with them to deliver great experiences for our mutual customers.”

Tim Lomax, President of SmartPrint said, “it feels great to have our team’s hard work and success acknowledged by HP Canada for a second time this year. We are delighted that our HP partnership has enabled the SmartPrint team to provide significant value for our clients by helping them make sense of their complex printing environments by implementing our leading managed print services program with hardware and software solutions that increase efficiency, improve security, and save them money.”

About SmartPrint Inc.:

SmartPrint, Canada’s leading independent Managed Print Services (MPS) provider helps organizations make sense of complex print environments. SmartPrint’s team of managed print services (MPS) experts leverage the markets best tools and systems, and as Canada’s leading MPS independent, offer best in breed office printing equipment and software to help simplify office printing, scanning and document workflow. Our clients experience dramatic improvements in user efficiency, reduced print costs by 30% to 50%, reduced helpdesk calls by 25% and significant administrative efficiencies through vendor consolidation. As Canada’s leading independent MPS provider, SmartPrint’s solutions are not about printers, they’re about people.

To find out more about SmartPrint, please explore our website: www.smartprint.com.

For Press or Analyst inquiries please contact:
Rob Farrell
rob.farrell[@]smartprint.com
905.475.6177 x234

Managed Print Services Essential Guide Introduced by SmartPrint, Leading MPS Expert

Posted on by Rob Farrell

The Essential Guide to Managed Print Services is available as a free download to help businesses understand and take control of their print environments

managed print services mps guideNEWS RELEASE – Toronto, Ontario – April 2016 – Managed Print Services (MPS) leader SmartPrint, is pleased to introduce The Essential Guide to Managed Print Services. The free 14-page download will help organizations truly understand MPS and the positive impact of taking control of their print environments.

Inefficient printing, imaging and business processes in an office print environment can affect an organization’s overall efficiency. In addition, the hard and soft costs associated are often drastically underestimated.

The Essential Guide to Managed Print Services covers a variety of areas that all organizations should be familiar with in order to optimize their organization’s print environment and costs including:

  • Introduction to MPS
  • Managed print services best practices
  • Benefits of MPS including IT time savings, user efficiency gains, improved document control and security, vendor consolidation, fleet standardization and a paperless office environment
  • Financial rewards of MPS including deeper, hidden cost savings
  • Readying your organization for MPS
  • Managed print services process including details around assessment, implementation and continuous improvement

“When considering MPS, there is a lot to know. That’s why we developed The Essential Guide to Managed Print Services.” remarked Rob Farrell, Vice President of Sales and Marketing at SmartPrint. “We believe organizations needed access to an ultimate guide to MPS so they can understand what MPS is, how it can improve their businesses, and how to select the right MPS partner.”

The Essential Guide to Managed Print Services is geared towards management, operations, IT, and finance teams who want to better understand the impact and costs of their print environments and how they can proactively implement solutions to ensure an optimal print and imaging environment which is cost effective and user embraced.

James Dunn, Demand Generation Manager at SmartPrint, added, “Many organizations we meet with know that their print environment is out of control, but they don’t know what they can do about it.”

“We encourage anyone who suspects their print environment is costing their organization time and money to download The Essential Guide to Managed Print Services for free. It really is an essential tool for fully understanding the impact of an unmanaged print environment.” continued Dunn.

Executives and managers interested in obtaining The Essential Guide to Managed Print Services can download the guide for free on SmartPrint’s website. Interested parties can also contact an MPS expert with any questions or to help with the guide.

About SmartPrint Inc.:

SmartPrint helps organizations make sense of complex print environments. SmartPrint’s team of managed print services (MPS) experts leverage the markets best tools and systems, and as Canada’s leading MPS independent, offer best in breed office printing equipment and software to help simplify office printing, scanning and document workflow. Our clients experience dramatic improvements in user efficiency, reduced print costs by 30% to 50%, reduced helpdesk calls by 25% and significant administrative efficiencies through vendor consolidation. As Canada’s leading independent MPS provider, SmartPrint’s solutions are not about printers, they’re about people.

To find out more about SmartPrint, please visit our website: www.smartprint.com.

For Press or Analyst inquiries please contact:
Rob Farrell
rob.farrell@smartprint.com
905.475.6177 x234